WILL TICKETS BE SOLD AT THE SHOW?
If the show does not sell out in advance, tickets will be available at the door box office for a higher price on show dates. We encourage everyone to purchase tickets in advance on our website so that you don’t risk missing out.
WHAT ARE THE AGES TO ATTEND HYPERGLOW?
Most shows at Hyperglow Tour welcome All Ages. We do however have a limited amount of 18+ only shows; in this case the age limit will be displayed on the ticket checkout page directly under the concert time, as well as on the individual event page itself.
WHAT DO I WEAR?
We recommend you dress in White or Neon attire and sneakers. There is no mandatory dress code.
WHAT DOES TIER MEAN WHEN PURCHASING TICKETS?
The earlier you buy your ticket, the cheaper the price is. All tiers are usually floor general admission unless stated otherwise next to it.
WILL I GET PAINT ON ME?
Getting paint on you is optional. We have designated area’s set up at the show where professional bodypaint artists can put glow paint designs on you.
WHAT SECURITY & SAFETY MEASURES ARE AT HYPERGLOW?
At all of our shows, we have a great staff of crowd managers, licensed security guards, and police detail. Our team is trained and experienced in safe crowd control and guest handling for any issue that could arise, including medical emergencies, guest conflicts, fire evacuations, and others. Our Emergency policy is to contact the appropriate municipal authorities including medical assistance and/or law enforcement. Our staff is located throughout the facility to keep everyone happy, but in the unfortunate event that a guest conflict arises our security team will safely and respectfully remove all parties involved.
IS ALCOHOL SERVED?
A few of our venues do serve alcohol. If you plan on drinking alcohol, an ID is required. Anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you look. Anyone without an ID will be treated as under 21 and will not be allowed to buy, hold, or drink liquor. Alcohol is served in a contained area which only 21+ are permitted. This policy is strictly enforced and any violation is subject to immediate ejection from the show.
WHEN ARE YOU UPLOADING THE PICTURES AND AFTERMOVIE?
We do our best to get your Pictures and Aftermovie available as soon as possible. Pictures are typically uploaded within 5 days after the show. Aftermovies are typically uploaded within 3 weeks after the show.
WILL SET TIMES GET POSTED IN ADVANCE?
Yes, set times are usually posted on our social media 48 hours or earlier before the event starts.
Note: The lineup is subject to change.
ARE TICKETS EXPECTED TO SELL OUT?
There is always a chance that the event will sell out, in which case no more tickets will be sold. We recommend you get tickets now so you don’t miss out!
SHOULD I RECEIEVE A CONFIRMATION EMAIL FOR MY PURCHASE?
Yes, you should receive a confirmation email within moments of purchase. If you do not please check your junk folder or contact us.
1. Food or drink purchased from outside the event.
2. Illegal drugs. Paraphernalia, prescription drugs without a valid prescription with the holder’s name clearly listed, and other products that
are being used or may be used for an unintended purpose.
3. Any weapons or dangerous, sharp objects or bruising object which could be used as a weapon. (stabbing or thrust weapons and the like).
4. Glass is any form, Dusk masks, Laser pointers, Inflatables.
5. Professional cameras (those with detachable lens).
6. Recording equipment.
7. Large backpacks.